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How to claim superenalotto prizes

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How to Claim SuperEnalotto Prizes

The routes for claiming SuperEnalotto winnings depend on the amount won and on how the ticket was played (at a retailer or online).

How to Claim SuperEnalotto Prizes: Retailer Tickets

If you won with a ticket purchased at a retailer (or any other physical outlet authorized to sell SuperEnalotto tickets), you can collect your prizes by presenting the original ticket to the point of sale where the play was made. This must be done within 90 days of the date the winning numbers are published in the official bulletin for that draw; any later, and the prize will have expired.

The method of payment varies depending on the amount won:

Prizes up to and including €520

The prize can be collected at any retailer or Prize Payment Point within 60 days from the publication of the winning numbers in the Official Bulletin. After the 60th day and up to the 90th day, prizes can be claimed only from Monday to Friday, from 9:00 a.m. to 1:00 p.m., at the following Sisal offices:

Prizes over €520 and up to €5,200

The prize can be collected within 60 days from the publication of the winning numbers in the Official Bulletin at the retailer where the play was made or at a Prize Payment Point. After 60 days, prizes can still be collected up to 90 days after the draw, only from Monday to Friday, 9:00 a.m. to 1:00 p.m., at the following Sisal offices:

Prizes between €5,200 and €52,000

Payment is made by bank transfer within 60 days after the publication of the winning numbers in the Official Bulletin at one of the Sisal Prize Payment Points. The bank transfer is made within 30 days from the date of delivery of the winning ticket. After the 60th day, claims can only be made from Monday to Friday, 9:00 a.m. to 1:00 p.m., at:

Prizes exceeding €52,000

To claim a prize, the winning ticket — complete and in its original condition — must be submitted within 90 calendar days, starting from the day after the winning numbers are published in the Official General Bulletin. The ticket must be presented from Monday to Friday, between 9:00 and 13:00, at one of the Sisal prize offices:

Payment is made by bank transfer within 30 days of the submission of the ticket and verification. For winnings over €1,000,000, payment occurs within 90 days from submission, after required checks are completed.

How to Claim SuperEnalotto Prizes: Online Tickets

For prizes up to €5,200.00, winnings from online plays are paid directly to the player’s online gaming account. For prizes over €5,200.00 and up to €52,000.00, the winner must go to a Sisal Prize Payment Point and present:

For prizes over €52,000.00, the winner must go in person to one of the Sisal offices listed below, from Monday to Friday, 9:00 a.m. to 1:00 p.m.:

The documentation required is the same as above. Once verified, the payment is processed, and the winner’s anonymity is guaranteed.

Prize Payment Points

You can claim SuperEnalotto winnings between €5,200.00 and €52,000.00 at Sisal offices in Milan and Rome, and at some other authorized Sisal Prize Payment Points across Italy. Therefore, if you have won a prize that falls between the two amounts mentioned above, there is no need to travel all the way to Rome or Milan. You can instead consult a complete list of these prize payment locations using the documents below.

PDF Document

In this PDF document you can find the complete list of Sisal Prize Payment Points throughout Italy, which you can view or print. You can use your browser’s PDF search function to locate those nearest to you.

Excel Document

In this Excel document you’ll find the same list of Sisal Prize Payment Points in spreadsheet format, which allows you to interactively sort or filter data by region.

Tax Withholding

Since 1 October 2017, winnings exceeding €500 have been subject to a 12% withholding tax on the portion above €500, in accordance with Italian public gaming regulations (Decree-Law no. 50 of 24 April 2017, converted into Law no. 96 of 21 June 2017). Until 30 September 2017, the withholding tax rate was 6%.